Safe Holidays


GENERAL SAFETY PRECAUTIONS
We have learnt a new way of hospitality and we do it with care.
We have scheduled a body temperature control on arrival before accessing to the hotel, as well as automated online check in procedures. A few days before your arrival you will receive an email with all the instructions to easily register your documents. 
Daily body temperature control for all the staff.
Wearing musks is mandatory for guests and all staff indoor (including the lobby, corridors and stairs) and outdoor if safety distance is not kept.
The use of the lift is only permitted individually or with family members and only after hand disinfection.
Constant training of all staff to ensure respect and strict application of all preventive measures.

CLEANING AND SANITATION OF ROOMS AND COMMON AREAS
Hygiene has always been a priority for us; in recent months we have studied a cleaning protocol for the rooms and all common areas which, through the use of detergents and disinfectants certified by the Ministry of Health and disposable sponges, allows us to achieve the highest levels of cleaning and sanitization. 
Special deep cleaning, disinfection and sanitization using quaternary ammonium salts disinfectant steam (certified by the Italian Superior Health System as an effective biocide) of all the rooms before the incoming occupation.
Daily cleaning of the rooms according to current hygiene protocols.
Daily cleaning of all common areas and disinfection of the most critical contact points.
Sanitization of tissues with disinfectant steam at quaternary ammonium salts.

POOL
In order to guarantee all our guests the maximum safety, we have spaced sun umbrellas and we have provided a daily sanitization protocol for sun umbrellas and chairs, showers and toilets. In accordance with the protocol of the Emilia Romagna Region we have implemented chlorine controls in water, by correcting the parameters several times a day and providing monthly analysis carried out by certified laboratories.


BREAKFAST ROOM AND RESTAURANT
The dining room has been completely renovated in 2020, the tables are spaced out, the service at the table, the sanitization procedures implemented.  There will be a breakfast buffet, served at the table, while at lunch and dinner will be replaced by a wider choice of dishes.


DEPOSIT AND CANCELLATIONS
In order to allow our guests to book with serenity, we have implemented our cancellation policy in such a way that you can cancel your reservation and have your deposit fully refunded up to 7 days before your arrival for reasons related to the Covid epidemic (introduction of limits to travel between municipalities or regions, quarantine, etc).
However, it is always possible to insure your holiday through the agreement between the Baya Hotel and the ALLIANZ insurance company.